At Spymegamart, a unit of Ben Tech IT Solutions, we strive to provide a hassle-free cancellation process for our customers. Our cancellation policy is outlined below:
Cancellation Before Dispatch
Orders can be canceled at no charge before the items have been dispatched.
To cancel an order, please contact our Customer Support team as soon as possible.
If you wish to cancel an order after it has been dispatched, please refuse delivery when the product arrives.
You will be responsible for any return shipping costs.
Refunds for canceled orders will be processed within 7–10 business days of receiving the cancellation request or returned product.
The refund will be credited to the original payment method.
Certain items, such as personalized or custom-made products, are non-cancelable and non-refundable.
This will be clearly stated at the time of purchase.
To cancel an order, please contact our Customer Support team via:
Phone: +91 9717113545
Email: contactspymegamart@gmail.com
